HIPAA Policy
Effective Date: 9/17/2023
Matthew T. Wellnitz (Dogman0313)2024-02-10Spending three hours chatting with the audiologist. I guess it's fair to say that I was enjoying myself. The receptionist is also a very nice lady and over the top at being helpful. It was one of the best hearing experiences I have ever been through.
D. PK2023-12-11Good people. Good products.
James Hartle2023-08-19Excellent service. I am visiting in Beaverton from Texas and needed a repair to may Resound hearing aids. They saw me right away and fixed my Resound GS. Excellent service. I appreciated there quick service and friendly business. Thank you.
Bruce Goya2023-08-18Recently moved to Portland and needed to find a place to adjust my OTICON aids and replace the rechargeable batteries. The Able Hearing, Beaverton office, provided the hearing test, adjusted the aids, then helped to secure new rechargeable batteries free from OTICON, and installed them. Professional, efficient, pocketbook friendly - I found my go-to Hearing Aid health care center.
Alan Levin2023-07-04We made the appointment to have our Starkey hearing aids adjusted. We were happy with the service.
Kristy Jensen2021-03-20I was recommeded by a friend when my usual hearing center in another city did not respond to any form of contact during the Covid pandemic. I was in need of immediate assistance for a hearing aid that was not working. After a few months with Able Hearing I felt like family. I am so happy with the new features including blue tooth for my phone. Staff is well organized and everyone very knowledgeable and helpful.
Judith Greenwell2020-08-27I noticed my aid was not functioning very well. Was very worried I would need a new one. The office worked me in quickly. They fixed the issue while I was there. No charge!! Wahoo!
D Brockl2020-05-27This place was great in a time of pandemic they took care of everything I needed quickly and professionally
Bill Leiken2020-05-09experience with Able Hearing has been first rate from the initial exam to follow up with adjustments and verification of settings. One of the best places I've dealt with in the last couple of years for any product or service.
Jay Meredith2020-04-27I came to Abel Hearing because they were the only Hearing Aid provider acceptable to United Health Care, my Medicare Advantage Plan provider. That said, Abel Hearing has been an excellent company to work with, spending several hours over 3+ visits to help me determine what was the best product for me and to customize my hearing aid solution to my hearing and communication needs. I chose a rechargable, programmable Unitron receiver-in-the-ear device that supports 3 different hearing programs and connects to my mobile phone via bluetooth. The staff at Able Hearing let me take the demo devices home for several weeks to test various configurations under real conditions until I was satisfied. Only then did they take my order for new devices. I am very happy with the product and the time they took to educate me about my hearing aids. Regards, Jay Meredith, Beaverton, Oregon
Able Hearing Beaverton is committed to protecting the privacy and security of health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. This HIPAA Policy outlines our practices and procedures for safeguarding protected health information (PHI) and our commitment to maintaining HIPAA compliance.
Definitions
- Protected Health Information (PHI): PHI includes any individually identifiable health information held or transmitted by Able Hearing Beaverton, regardless of the form or medium.
- Covered Entity: Able Hearing Beaverton is considered a “covered entity” under HIPAA and is required to comply with the relevant regulations.
Privacy Rule
Able Hearing Beaverton adheres to the Privacy Rule under HIPAA, which governs the use and disclosure of PHI. The following are key aspects of our Privacy Rule compliance:
- Notice of Privacy Practices: We provide a Notice of Privacy Practices to individuals describing how their PHI may be used and disclosed and their rights regarding their health information.
- Authorization: We obtain written authorization from individuals before using or disclosing their PHI, except for purposes permitted or required by law.
- Minimum Necessary Rule: We use, disclose, or request only the minimum amount of PHI necessary to accomplish the intended purpose of the use, disclosure, or request.
Security Rule
Able Hearing Beaverton complies with the Security Rule under HIPAA, which sets standards for protecting PHI in electronic form. Our Security Rule compliance includes:
- Risk Analysis: We conduct regular risk assessments to identify and address potential security risks to PHI.
- Administrative Safeguards: We implement administrative policies and procedures to manage the selection, development, implementation, and maintenance of security measures to protect PHI.
- Physical Safeguards: We implement physical security measures to restrict access to facilities and equipment that contain PHI.
- Technical Safeguards: We use technical measures, such as access controls, audit controls, and encryption, to protect electronic PHI from unauthorized access or disclosure.
Breach Notification
In the event of a breach of unsecured PHI, Able Hearing Beaverton will follow the appropriate breach notification requirements as outlined in HIPAA. We will promptly notify affected individuals and the U.S. Department of Health and Human Services (HHS) as required.
Employee Training and Education
We provide ongoing training and education to all employees and workforce members who handle PHI to ensure they are aware of their responsibilities and obligations under HIPAA.
Complaints and Reporting
Individuals have the right to file complaints if they believe their privacy rights under HIPAA have been violated. Able Hearing Beaverton has established procedures for addressing and investigating such complaints.
Policy Review and Updates
This HIPAA Policy is subject to regular review and updates to ensure compliance with any changes in the law or best practices.